• Are you a trading company or factory?

    We are an integrated trading company with manufacturing capabilities. We produce our own products and also source from trusted collaborative factories, which ensures competitive pricing and a diverse product range.
  • How do I know your quality?

    High-resolution detailed photos and free samples allow you to verify our quality directly. Our professional QC team strictly inspects each slab before shipment. We assume full liability for any damage or loss incurred prior to the goods being loaded into the shipping container.
  • I’m a homeowner and need small quantities. What should I do?

    Please feel free to consult our sales team to check if your desired products are in stock or if we have local distributors available.
  • Can you provide door-to-door delivery service? Or can the tiles be delivered to my door?

    Yes, we offer door-to-door delivery service, which simplifies your procurement process.
  • Can I get a sample first? And how much does it cost?

    Free samples are available for quality evaluation. Freight can be either collect or prepaid, depending on your preference.
  • What if the tiles are broken during transportation?

    All our products are insured. Our after-sales team will investigate the cause and ensure you receive appropriate compensation.
  • What benefits do long-term importers or distributors enjoy?

    For regular clients, we offer exclusive benefits including preferential discounts, free sample shipping, complimentary custom-designed samples, personalized packaging, and customized QC services tailored to your specific requirements.
  • Can you produce products based on our designs?

    Yes, we provide OEM, ODM, and OBM services to meet your custom design needs.
  • What are your payment terms?

    We accept Telegraphic Transfer (T/T) payments: 30% deposit payable upfront, with the remaining 70% balance due upon receipt of the Bill of Lading (B/L) copy.

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